Maui TechOhana: Marketing and AI Insights with Maui native Jennifer Apy : Maui Now Combining email with SMS has proven particularly effective, with 87% of ‘performance-obsessed’ marketers ranking email as their top channel for building awareness. By connecting email with other platforms, marketers can create a centralised hub for customer [...]
Zendesk vs Intercom: Which is better? With Explore, you can share and collaborate with anyone customer service reports. You can share these reports one-time or on a recurring basis with anyone in your organization. Zendesk Explore allows you to create custom reports and visualizations in order to gain deeper insights [...]
OpenAI Japan CEO talks about "GPT Next" with a reported 100x more power than GPT-4 It will affect the way people work, learn, receive healthcare, communicate with the world and each other. You can foun additiona information about ai customer service and artificial intelligence and NLP. It will make businesses [...]
What Is Automated Customer Service? How To Guide for Humans To dive into automating customer service deeper, it’s important to mention ticket routing. This is a process of assigning a client’s query to an appropriate agent or department. By adopting such an approach, your customer service will be exceptional and [...]